Reports > Lead Reports > Non-Booking Report
This report looks at Not Booked leads by their non-booking reason. You can look at the report by contact date (the date the lead initially contacted your company) or by the check-in date. You can also filter the report by market (if applicable) or group each non booking reason by agent. The purpose of the report is to identify leads that did not book with you because of specific policy or yield management reasons you may be able to alter.