This plan is designed for long-term success with The Revinate Way. It rewards your manager for revenue growth as well as reservation staff management. There are five basic types of behavior you will want to encourage for your Reservation Sales Manager:
- Meet and exceed monthly budgeted revenue goals
- Ensure adherence of Revinate Best Practices
- Ensure accuracy of data input
- Increase agent inbound call conversion ratios
- Manage your reservation sales staff by reviewing key performance indicators
Sample - Reservation Sales Manager Incentive Plan
The Reservation Sales Manager Incentive Plan is designed for long term success with The Revinate Way. It not only impacts revenue, but also impacts employee retention and ensures accurate data.
Monthly Incentive Program Hurdles:
Monthly Incentive Program Hurdles:
Potential Incentive Payout
From Revenue Goal (40% of total): $xx % earned______ Payout $______
Based on revenue realized vs. budget for the month.
From Compliance Goal (15% of total): $xx % earned______ Payout $______ Calls must be checked for adherence. Agents who are frequent offenders of call result mismarking must be coached.
From Call Scoring Goal (15% of total): $xx % earned______ Payout $______
Manager must use the agent coaching form for each appointment.
From Agent Coaching Goal (30% of total): $xx % earned______ Payout $______
The more coaching appointments the better!
Total Potential Incentive Payout: $xx % earned______ Payout $______
Please note, this incentive program outlines guidelines and suggestions and each piece of the formula can be changed to best suit your company.
Recommended Reservation Sales Manager Success Strategies