The table below displays the permission levels for the Guest Feedback product and the options associated with each level.
Access Reports & Data (All Users) | Reply to Reviews & Surveys | Publish to Linked Sites | Add & Manage Other Users | Has Revinate Survey Admin Rights | |
Settings | |||||
Link Accounts | Yes | Yes | Yes | Yes | Yes |
Add Users | No | No | No | Yes | No |
Edit Comp Set | No | No | No | Yes | No |
View Comp Set | No | No | No | Yes | No |
View Goals | No | No | No | Yes | No |
Edit Goals | No | No | No | Yes | No |
View Defined Responses | Yes | Yes | Yes | Yes | Yes |
Edit Defined Responses | No | No | No | Yes | No |
Create a Rule | No | No | No | Yes | No |
Change Ticket Reminders | No | No | No | Yes | No |
Dashboard Access | Yes | Yes | Yes | Yes | Yes |
Reputation | |||||
View Reviews | Yes | Yes | Yes | Yes | Yes |
Reply to Reviews | No | Yes | No | No | No |
Create a Ticket | Yes | Yes | Yes | Yes | Yes |
Save Reviews | Yes | Yes | Yes | Yes | Yes |
Publish to Social Media | No | No | Yes | Yes | No |
Publish to Social Buzz | No | No | Yes | Yes | Yes |
Create an Alert | Yes | Yes | Yes | Yes | Yes |
Export Data | Yes | Yes | Yes | Yes | Yes |
Surveys | |||||
View All Surveys | Yes | Yes | Yes | Yes | Yes |
Reply to Survey | No | Yes | No | No | No |
Create a Ticket | Yes | Yes | Yes | Yes | Yes |
Save Survey | Yes | Yes | Yes | Yes | Yes |
Publish to Social Buzz | No | No | No | Yes | Yes |
View Guest List | No | No | No | No | Yes |
Download/Upload Guest List | No | No | No | No | Yes |
View Upload History | No | No | No | No | Yes |
View Guest Segments | No | No | No | No | Yes |
Create Guest Segment | No | No | No | No | Yes |
Edit Surveys | No | No | No | No | Yes |
Create New Surveys | No | No | No | No | Yes |
Assign Surveys | No | No | No | No | Yes |
View Survey Administration | No | No | No | No | Yes |
Edit Survey Admin | No | No | No | No | Yes |
Edit Configure Publishing | No | No | No | No | Yes |
Add Language | No | No | No | No | Yes |
Edit Hotel Information | No | No | No | No | Yes |
Manage Departments | No | No | No | No | Yes |
View Reports - Reputation | Yes | Yes | Yes | Yes | Yes |
View Reports - Surveys | Yes | Yes | Yes | Yes | Yes |
Tickets | |||||
View Tickets | Yes | Yes | Yes | Yes | Yes |