Overview Guest phone numbers in Ivy

Ivy uses international standard phone number format, which helps ensure the deliverability of your messages. When you are adding guests to your PMS It is important you enter their phone number in international format so that Ivy will be able to read and use it.

General Format

International  phone number formatting entails the following:

1. A + (plus) sign 
   • (Your PMS should add this automatically, you do not need to type it in)
2. International Country Calling code
3. Local Area code
4. Local Phone number

Which looks like this when put all together:

[+] [country code] [subscriber number including area code]

Example of a US based number: [phone]

Here is the same number in international format [phone]

Important note- Hotels within the United States and Canada do not need to use the international code +1 for guests with phone numbers from the US and Canada.

In some countries, a Zero is added in front of the country code. This zero must be removed for International format.

Example of a UK number: [phone]

Here is the same number with international formatting. [phone]

Below is a list of examples from different countries.

Country	Sample Phone number	International format
Australia	[phone]	[phone]
Canada	[phone]	[phone]
Chile	[phone]	[phone]
France	(01) 99 00 55 44	[phone]
Germany	(0)171 39200 00	[phone]
Korea	02 540 1234	[phone]
New Zeland	64 9 123 4567	[phone]
Singapore	+65 XXXX YYYY	+65XXXXYYYY
Sweden	070 1740605	[phone]