Permission: Rating Comparison Report is available to all Revinate users.
This report provides a snapshot of how your overall ratings stack up against your competition.
1. To access the Rating Comparison Report, go to “REPORTS” and select “Reputation”
2. Select “RATING COMPARISON”
3. Your property will always appear in the top left. In addition to your property, you will see properties that belong to your competitor set.
4. For each property you will see:
- The average star rating
- Total number of reviews
- The star distribution of those reviews. Hovering over each bar will allow you to see how many reviews received that rating.
5. To see data in a certain time period, you can do so by selecting the desired date in the Date drop-down menu. Click on the "Channel" drop-down menu to see how you rank against your competitors on different review sites.