Claim your listings on review sites

Here at Revinate, we pay close attention to each review site's policies and make it as easy as possible for you to respond to reviews. Management responses to online reviews are extremely important, so it shouldn't be difficult!

To use the reply function in Revinate, you must first claim and create your Business Owner Profile with each site. Once you have your login credentials for each site, you can start responding to your reviews.

Note: Revinate can only capture and count public responses in your reports. Private responses cannot be captured and are not in our reporting.  

Here are a few articles which might benefit you:

• A step-by-step guide on how best to respond to a review.
• Instructions on responding to reviews using our Response Assistant.

Website	Claiming your listing
Agoda	You will need to go to the YCS Partner Extranet and click one of the “Sign up it’s Free!” buttons within the page.
Booking.com	You may need to register as a new partner, If you have not already become a partner. For any further inquiries, please contact your hotel support team at Booking.com.
Ctrip	If you have not created login credentials for the Ctrip Extranet, email [e-mail] or call 021-34064880 ext 76153, 761151, 76143 or 761140.
Expedia	Hoteliers must log in at Expedia Partner Central.   When you first use EPC, click on "Contact Us" or follow this link to join. You can also reach out to Expedia Partner Central for assistance.
Facebook	Claim your businesses Facebook page. For more information, please reference Facebook's help page.
Google	You will need to Claim Your Listing. Then, follow Google's instructions for review responses. If you are having trouble verifying your Google+ Local listing, note that Google has a few verification options. If it appears that someone has already claimed your business, please click this link for further assistance with Google.
HolidayCheck	To set up your hotel profile, please register at the Hotel Manager Page.
Hostel World	To register a hostel, you can join the property network If you need any additional assistance, you can reach their support line at [e-mail] or telephone [phone] am - 5:30 PM GMT (Irish Time).
HRS	To set up your hotel profile, please fill out an Application form with HRS here
Open Table	To set up your restaurant profile, go to the Open Table Restaurant Center.
Orbitz	Hoteliers must log in at Expedia Partner Central.   When you first use EPC, click on "Contact Us".
Qunar	You can join the Hotel Affiliate for Qunar's network by calling Qunar at 400-600-7887 (English service: 10AM–7PM BJT) or email for general question and feedback: [e-mail].
Rakuten	Before you start replying, a hotelier needs to set up an Owner Profile
Tophotel.ru	You can register by going through the response process or at their business registration page.
TripAdvisor	Register as an owner at Trip Advisor. TripAdvisor has an article guiding you in how to verify as an owner. This page includes contact information for assistance.
Wotif	Hoteliers must log in at Expedia Partner Central.   When you first use EPC, click on "Contact Us" or follow this link to join.
Zomato	To set up your account on the Zomato website use the "LogIn" button in the upper right hand corner.
Zoover	Before you can start to respond, you need to register as an owner on their Accommodation Owners Page.